Book Your Shuttle

In partnership with Anaman Concierge Services, the USG airport shuttle will provide both arrival and departure transportation between the Eastern Iowa Airport (CID) and Iowa City.

To ensure availability, departure reservations must be made at least 48 hours prior to your flight.

Break

Direction

Dates

Fall Break
To AirportNov. 21 (Fri), Nov. 22 (Sat), Nov. 23 (Sun), 2025
 ReturnNov. 28 (Fri), Nov. 29 (Sat), Nov. 30 (Sun), 2025
Winter Break
To AirportDec. 19 (Fri), Dec. 20 (Sat), Dec. 21 (Sun), Dec. 22 (Mon), 2025
 ReturnJan. 16 (Fri), Jan. 17 (Sat), Jan. 18 (Sun), Jan. 19 (Mon – MLK Day), 2026
Spring Break
To AirportMar. 13 (Fri), Mar. 14 (Sat), Mar. 15 (Sun), 2026
 ReturnMar. 20 (Fri), Mar. 21 (Sat), Mar. 22 (Sun), 2026
Semester End
To AirportMay 14 (Thu), May 15 (Fri), May 16 (Sat), May 17 (Sun), 2026

Cost for Students:

Paid by Student$15
Paid by Student Government$15

 

Anaman Concierge Services Shuttle costs $30 per rider. Student Governments will pay for $15 of this ride, costing the student $15. All riders will be charged $15 for their shuttle ride. Anaman Concierge Services will send an email to pay online before your shuttle.

 

Pick Up/Drop Off Locations:

East Side/Downtown
West Side
IMU-Iowa Memorial Union, 125 N Madison St, Iowa CityPetersen Residence Hall, 304 Grand Avenue Iowa City
Burge Hall, 301 North Clinton Street Iowa CityWest Campus Transportation Center, Iowa City, 100 Evashevski Dr, Iowa City
The Rise, 435 S. Linn St. Iowa City  (Downtown)Aspire at West Campus,158 Hawkeye Court, Iowa City
Mayflower Residence Hall, 1110 N Dubuque St., Iowa CityHawks Ridge, 100 Hawk Ridge Dr, Iowa City

 

The shuttle will only pick up and drop off students at these locations. Students are encouraged to utilize the free Cambus and Iowa City buses to make it back to their residency. Students are welcome to tip drivers.

 

Shuttle Process: 

  1. Riders will receive an email from Anaman Concierge Services to pay their shuttle fee. Payment must be completed at least 24 hours before your scheduled ride. Cancellations within 24 hours or no-shows are non-refundable.
  2. Shuttles run from 3:00–3:30 a.m. to 12:00–12:30 a.m. Pickup times occur in 30-minute intervals (e.g., 3:00/3:30, 4:00/4:30). Please be ready and waiting at the top of the hour—drivers will not wait more than 10 minutes, and missed pickups will result in a no-show fee.
  3. For arrivals at the Eastern Iowa Airport (CID), look for a follow-up email to confirm flight or reservation updates. Failure to respond may cancel your booking. The designated pickup area is at the end of the baggage claim zone—confirm with your driver before entering the vehicle and answer driver calls for coordination.
  4. Students must read their confirmation email in full, use their University of Iowa email address, and complete the form entirely. Check your spam or junk folder for messages from Anaman Concierge Services before departure.

Frequently Asked Questions

How do I cancel my ride?

If you cancel 24 hours or less prior to the ride pickup (or no show), you will not receive a refund. You can cancel by emailing uishuttleservice@anamancs.com or call Anaman Concierge Services directly at (319) 359-3156

I am trying to make my reservation, but the forms say they are unavailable. What do I do?

If the reservation forms are unavailable it is likely because we are not taking reservations at this time, or because the forms are under maintenance. Reservation forms should always be open at least one week leading up to the deadline for reservations. Check back at a later date to see if the reservation form is live.

I have a very early/late flight, will I still be able to request a ride?

Potentially, if you reach out far enough in advance we may be able to accommodate you.

I submitted my reservation form, but I haven't heard back yet. What should I do?

You don't have to do anything! Once you have submitted the form your reservation is received. Once reservations have closed, Anaman Concierge Services will send out confirmations for pickups.

I still have more questions, who can I contact?

Please contact Anaman Concierge Services (uishuttleservice@anamancs.com) for specific questions about your reservation and the Dean of Students Office (dos@uiowa.edu) for specific questions about accessibility needs or concerns you may have.